Returns & Exchanges
At Echo Market, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our streamlined process ensures that returning products is just as simple and hassle-free as buying them.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Items
Place the items in their original packaging with all tags attached and securely seal the box before affixing the return shipping label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing